Privacy and Cookie Policy

Privacy and Cookie Policy


Introduction

TNPCR, operating as The National Public Claims Register and located at 218 High Street, Lye, West Midlands, DY9 8JX, is committed to safeguarding your privacy. This policy outlines how we collect, use, and protect personal information when you use our services, ensuring transparency and compliance with relevant regulations.


Topics Covered

What Information Do We Collect About You?

Why We Need Your Data

How Long Will We Store Your Data?

Marketing Communications

Your Rights and Access to Information

Cookies and Tracking Technologies

Links to Other Websites

Changes to Our Privacy Policy

How to Contact Us


What Information Do We Collect About You?

We collect personal information through direct interactions with you, such as filling out forms on our website or contacting us via email. This information may include your name, email address, phone number, company name, and any details provided voluntarily. We also gather data about your website usage through cookies, capturing IP addresses, device details, and browser information.


Why We Need Your Data

We collect and use your data to fulfil your requests, manage accounts, enhance user experience, and maintain secure, efficient service operation. Your information aids in personalising interactions and providing insights into our service offerings. We strictly limit data collection to what is necessary for these purposes, ensuring compliance with legal obligations.


How Long Will We Store Your Data?

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including statutory and legal requirements. For instance, data used for accounting purposes is stored for a minimum of six years, after which it is securely deleted. Marketing-related information is kept until you opt out of communications with us.


Marketing Communications

With your consent, we may send you information about TNPCR's services and industry updates. You can opt out of receiving these communications at any time by contacting us. We respect your preferences and ensure your data is not shared with third parties for marketing without explicit consent.


Your Rights and Access to Information

You have the right to access and request correction of your personal information. To exercise these rights, please contact us at info@tnpcr.org. If you are unsatisfied with how we handle your data, you may lodge a complaint with the Information Commissioner’s Office (ICO).


Cookies and Tracking Technologies

Our website utilises cookies to improve your browsing experience, analyse site traffic, and offer personalised content. Cookies are small data files stored on your device. You can manage cookies through your browser settings; however, disabling them may affect site functionality. We use tools like Google Analytics for anonymous tracking, enabling us to refine our service.


Links to Other Websites

Our site may contain links to external websites, which operate independently of our privacy policy. We encourage you to review the policies of any third-party sites you visit to understand their data practices.


Changes to Our Privacy Policy

TNPCR regularly reviews and updates its privacy policy to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes and update this document accordingly. This policy was last revised on [Insert Current Date].


How to Contact Us

For questions or concerns regarding our privacy practices or your data, please contact us at:

TNPCR
218 High Street
Lye, West Midlands
DY9 8JX
Email: info@tnpcr.org

This comprehensive policy reflects TNPCR's commitment to privacy and data protection, ensuring clarity and security in all user interactions. If you have any further queries, don’t hesitate to reach out.


Membership is by invitation only.